Shopping
Our products typically ship within 1-2 business days, excluding weekends and holidays. However, during special promotions or new product launches, there may be a slight delay in order processing. We kindly ask for your patience during such times. Once your order has been shipped, usually within 2-3 business days, you will receive a shipping confirmation email containing a tracking number.
We apologize for the delay in delivering your package. While the tracking information may not currently show this, we want to assure you that your package is still en route to its destination. Occasionally, tracking updates may not happen in real-time. We kindly request your patience as we work to get your package to you.
At the moment, we only offer shipping services to addresses within the United States. We apologize for any inconvenience this may cause and hope to expand our shipping options to other regions in the future.
Your package will be shipped out within 24-48 hours of placing your order. We will provide you with the tracking number approximately 2-3 days after the package has been shipped. Typically, it may take between 5 to 10 days for your package to be delivered to your location. Please keep in mind that delivery times may vary depending on your location and any potential postal delays.
Payment
We accept PayPal , as well as all major credit cards.
We cannot apply promotions to orders placed outside of the designated promotional period. Doing so would not be fair to our other customers. We apologize for any inconvenience this may cause and truly appreciate your understanding.
We suggest copying and pasting your precise code into the coupon box to redeem your discount. Please note that promo codes cannot be stacked or used for shipping costs.
Orders & Returns
Certainly, you can reach us to change shipping address in 8 hours after you placed the order, we can assist you in making changes to it. Please promptly email our Customer Support team and provide them with your order number along with the updated address details.
Don't worry, your order may have been split into more than one package. The packages have been separated after shipping and it may take a little longer for them to arrive. If you still do not receive the package or cannot find the tracking within 2 weeks, send a request to Customer Service
Yes, if the order has not yet entered the packing process, we're able to cancel the order for you. Email us at support@nailuvlamp.com
Generally, all of our products have 30 days money-back guaranteed from the receipt of original order. If your product does not meet your needs within this period, feel free to contact us.
An account is not required in order to shop from our site! But we do recommend that you create an account,